What is a method that scores options against multiple criteria to support decision-making?

• A. SWOT Analysis
• B. Decision Matrix
• C. Gantt Chart
• D. Flowchart

Answer: (B)

A method that scores options against multiple criteria to support decision-making is a decision matrix, often using a weighted scoring approach. It works by listing the options you’re choosing between and the criteria that matter for the decision, such as cost, quality, durability, and ease of use. Each criterion is assigned a weight to reflect its importance. Then each option is rated on each criterion, typically on a consistent scale (for example, 1 to 5). The scores for each option are multiplied by the corresponding criterion weights and summed to give a total score. The option with the highest total score is the most favorable choice according to the criteria and their weights. This method makes comparisons transparent and helps quantify trade-offs, reducing purely subjective judgments.

This fits the scenario because it directly involves evaluating and ranking options based on multiple criteria, rather than analyzing factors around a situation (as SWOT does), scheduling tasks (as a Gantt chart does), or mapping steps in a process (as a flowchart does).